Refund Policy
At My Bauble Luxury, we prioritize your satisfaction and aim to provide the best shopping experience. If you are not completely satisfied with your purchase, please review our refund policy below:
Eligibility for Refunds
- Items must be returned within 14 days of delivery.
- Items must be unused, in their original condition, and with all packaging intact.
- Sale or discounted items are not eligible for refunds.
Non-Refundable Items
- Customized or personalized items.
- Items damaged due to customer mishandling.
How to Request a Refund
- Contact our customer service team at info@mybaubleluxury.com with your order number and reason for return.
- Wait for confirmation before sending the item back.
Refund Process
- Refunds will be processed to your original payment method within 5-10 business days after we receive and inspect the returned item.
- Shipping fees are non-refundable.
Exchanges
We currently do not process exchanges. Please initiate a return and place a new order.
If you have any questions or concerns, feel free to contact us at info@mybaubleluxury.com